Bobby Brown

Bobby Brown has been in the Contact Center industry for over 30 years leading dynamic global sales organizations across many institutional companies. His expertise in Contact Center and Digital Customer Engagement Technologies has been instrumental in assisting clients to develop engagement strategies that maximize measurable outcomes.

Bobby has held multiple Sales and Account Management leadership roles with top customer experience delivery organizations, where he implemented valuable insights and strategies designed to capture net new revenue and wallet share while increasing overall net promoter and satisfaction. Within the framework of his role, Bobby has responsibility for the sales and account management organizations within itel, while serving as a key member of the senior leadership team.

Bobby is married to Lucretia Brown, and together they have 2 adult children, Isaiah, and Indigo Brown. Together they live in Dallas, Texas.