Neil O’Hanlon

Neil’s role is to ensure that we deliver for our clients and employees alike, while nurturing a collaborative spirit that allows us to not only meet but to exceed client expectations. With a BSC(Hons) in Technology Management from the Technical University Dublin, Ireland, and a strong track record in all aspects of customer experience strategy and delivery, Neil has spearheaded multiple digital transformations of customer service & agent experience models. His strong relationship management and continuous improvement mindset allows him to deliver sustainable results while positioning solutions that make a real difference to clients’ businesses.