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Serena Godfrey

May 18, 2021

Serena Godfrey

Chief Experience Officer

Serena Godfrey is itel's Chief Experience Officer with over 20 years of experience in BPO services. Serena has a diverse background serving in numerous customer experience roles including that of the Head of Customer Service for Netflix.

Serena is known for overseeing high-performing teams that provide jaw-dropping customer experiences and she brings this to itel.