Veidwattie (Veda) Sami
VP of Operational Excellence
Veda brings 10 years of experience in call center operations and management, sales, accounts management and client relationship management. She has taken strategic management approaches to improve the customer experience across multiple sites and lines of business in Jamaica and the USA, within industries such as Banking, Home Services, Telecommunications and Technology. Some areas she is passionate about in her career include the creation of great business partnerships, with all stakeholders, meeting and exceeding client expectations, employee engagement, leadership development and mentorship and efficiency management. Veda moved to Jamaica 13 years ago from Guyana and now lives in Montego Bay with her husband Andre and daughter Abigail. She continues to give back to society through various charities focused on education, mentorship and child welfare.