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CX Outsourcing Destinations

Closer Look at LaCa: Guyana

Guyana is a lesser-known outsourcing “gem”. In recent years, the Guyanese government has injected billions into infrastructure upgrades to support a growing economy, which includes a growing BPO sector.

It’s a great destination for customized service experiences, back-office support, and a location in which we see major potential for business growth. That’s why, in 2021, we acquired a local BPO investing over $4 million in facility upgrades, as well as aligning it with the itel culture.

Located in the heart of Georgetown, Guyana’s capital city, our operations are close to major transportation hubs and universities and thus makes it easy to access Guyana’s young labor pool of fluent English speakers. It’s a great LaCa destination for those looking to tap into Guyana’s incredible cost savings and those looking for room to grow their CX operations.    


Learn More About itel Guyana