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Celebrating 12 Amazing Years of Being Team itel 

June 20, 2024

By Yoni Epstein, CD - itel Founding Chairman & CEO

This year is the year of “team itel” … 

As itel turns 12, it’s a reminder to look back at all we’ve accomplished and to look forward to what’s to come. Being in business for 12 years is a significant milestone, especially with the record growth we experienced over the past few years. I’m so proud of the many awards and accolades we have received for our work in the global services sector. It both humbles and honors me to think that we’ve played such an important part in bringing international brands and thousands of jobs to our region, enriching the lives of so many.  

Whenever you start out to do something, you always think about sustainability and growth. But as you evolve, so does your approach. We’re now in a position where we don’t just think about growing, but about what is the best way to grow. What will add value for our clients and customers? What is necessary versus what is not? As competition rises globally, we must ask ourselves, how will we continue to impact the lives of people and communities? How will our region continue to stand out against other parts of the world?  

We began as a local Caribbean success story, but have matured into a large, global organization. With this comes a responsibility to our people, our clients and our investors – a responsibility to overcome any challenge we face - to weather uncertainty by making the right choices about sustainability and our expansion into new countries, services, and markets.  

This means investing in the right technology and processes that can take us into the future. This also means investing in our people, in our learning and development programs and skills training. We must be prepared to take on a wondrous future where technologies and people combine to create a bigger and better world. This is what will really differentiate us. This is the itel way… 

It will require a team mindset. That’s why we’ve chosen “team itel” as our 12th anniversary theme. The engine can’t move with me alone. It needs every team member, from recruiters to our maintenance managers, from our agents to our innovation and IT teams, who will be critical for our success.  

To forge ahead into this exciting new future will take all our combined passion and our commitment for delivering exceptional experiences. And, I want you to know that no one at itel ever stands alone. We’re all in this together, and together, we can make anything happen.  

That’s what being “team itel” means to me. 

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