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An intimate roundtable discussion

12 P.M. EST on Thursday, February 3, 2022

Want to gain a better understanding of Latin American & Caribbean (LaCa) markets and what’s driving the outsourcing shift to these regions?

Join us for “Smartshoring 2022: Regional Leaders Discuss the Shift to LACA Outsourcing”

Click here to express your interest in attending.

Only 15 spots available.

Featuring policymakers and BPO influencers of the LaCa markets.


This interactive virtual roundtable event will be hosted by Yoni Epstein, Founding Chairman and CEO of the award-winning, international customer experience company, itel.

Yoni Epstein
Founding Chairman & CEO, itel Read bio →

Our panel of regional leaders:

Dr. Ramsaroop
CEO, Guyana Office for Investment Read bio →
Kathia Yacaman
EVP, Grupo Karim's Read bio →
Gloria Henry
VP, BPO and Logistics (Montego Bay Free Zone), Port Authority of Jamaica (PAJ) Read bio →
Mr. Roderick Cherry
CEO, Invest Saint Lucia Read bio →

Get an insider’s perspective on CX outsourcing opportunities in top LaCa regions, such as Guyana, Jamaica, Saint Lucia and Honduras.

During this virtual event, you’ll learn:

What’s driving the shift of business to the Latin American & Caribbean markets

How the influx of business in LACA is impacting the local economies

What industry influencers are doing to optimize the business environment

The strengths, challenges, and trends in outsourcing to the LACA region

You’ll also learn how North America’s most trusted brands are moving their CX management to the LACA region.

Join us for “Smartshoring 2022: Regional Leaders Discuss the Shift to LACA Outsourcing”

You won’t want to miss this intimate, virtual roundtable event!

This is invite-only with a maximum capacity of 15 guests.

Express your interest today and reserve your spot.

2021 GSAJ Highest Increase in Employment: Large Enterprise
2021 GSAJ COVID-19 Resilience Award
2017/2018 AIPA Caribbean BPO of the Year
2018 O2J O2J BPO Economic Impact Award