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Looking for Emerge BPO? Emerge is now part of the itel family.


itel (formerly known as “itelbpo) is an award-winning international customer experience partner that works with some of the world’s most premiere brands.

We offer customized CX solutions through our geo-diverse delivery platform across the Caribbean, Latin America, U.S., and Canada.

This allows for the flexibility and responsiveness our clients need to manage CX effectively in the new economy.  

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Acquisition of Emerge

Emerge Becomes Part of the itel family

In July 2021, itel acquired Emerge and its operations in Guyana, Honduras, and its work-at-home network in the U.S. 

Learn More About Us

Get to know our people, our capabilities, and our family-like culture by visiting our About page.

Or contact us to learn what itel can do to give your business a competitive edge.