Skip to content

itel earns Frost & Sullivan’s 2022 Nearshore Customer Value Leadership Award

February 16, 2022

As one of the fastest-growing customer experience providers in Latin America and the Caribbean (LACA) and one of the rising stars in the nearshore space, itel demonstrates that sustained rapid growth is possible. By continuously expanding into new geographies while preserving the agility and C-Level involvement of smaller firms, itel has become a formidable provider for U.S. customers, earning them Frost & Sullivan’s 2022 Nearshore (Americas) Customer Value Leadership Award in the customer experience outsourcing services market.

Explore the Award Highlights

Frost & Sullivan Report

Learn more about Frost & Sullivan’s 2022 Nearshore Customer Value Leadership Award, including the award criteria, the analysis of the business and customer impact and how itel earned such a prestigious recognition.

Learn more about itel’s award-winning customer experience and flexible nearshore solutions.

View more

More from the Stories section

Catering to the 3 Travel Trends of 2024 

Many wonder what the travel outlook will be for 2024. Travelers may be looking at getting more value for their money, but that's led to some intriguin...

Tech Companies, Here’s Why Outsourcing Could Be Your Best Cost-Saving Solution  

Rising costs and interest rates. It’s no surprise that many tech companies are scaling back their CX teams. Here's an alternative cost-saving soluti...

YOUnique: Kryzzia Cyr

Meet Kryzzia Cyr, a Customer Experience Site Lead at itel. Learn more about her role and how she's taking our team performance to the next level.