Skip to content
News

All the Latest itel News

Explore our journey from a Jamaican-grown startup to an international, groundbreaking CX delivery and management provider.

itel’s Founding Chairman and CEO, Yoni Epstein, CD, is 13th Laureate from Jamaica to Receive Prestigious Caribbean Excellence Award

The Anthony N. Sabga Awards for Caribbean Excellence held its annual event in Barbados, naming Jamaican, Yoni Epstein, CD, their 13th Entrepreneurship Laureate to receive just over JMD11m, from the ANSA McAL Foundation…

itel Demonstrates Expert Knowledge of Labor Markets, Wins Two Communicator Awards for Excellence in Recruitment Campaigns

itel has again shown its skill in communicating to the markets it serves by winning two prestigious Communicator Awards for Recruitment Series Excellence…

itel Brings Home the Silver in the 2024 Stevie® Awards for Sales & Customer Service for Best Use of Technology and Customer Service Employer of the Year  

itel has once again received international acclaim, as the company was presented with two Silver Stevie® Awards for Sales & Customer Service in the categories of Best Use of Technology and the much-lauded Customer Service Employer of the Year…  

Jamaican Entrepreneur, Yoni Epstein, Receives Prestigious 2024 Entrepreneurship Laureate Prize

Jamaican entrepreneur, Yoni Epstein, has been recognized once again for his contribution to the business process outsourcing sector, with the Caribbean’s most prestigious corporate prize – The Anthony N. Sabga Award for Caribbean Excellence…

itel’s Yoni Epstein Receives National Honor for His Contribution to the Business Process Outsourcing Sector

On October 16, Yoni Epstein, the founding Chairman and CEO of itel, was presented with Jamaica’s highest National Honor, The Order of Distinction in the Commander class (CD), for his contribution to the business processing outsourcing sector…

itel Recognized for its Impressive Growth and Contribution to Job Creation at this Year’s GSAJ Awards

itel was once again recognized by the Global Services Association of Jamaica (GSAJ) during their annual awards ceremony, receiving the global award for the “Most Significant Growth in Employment – Large Enterprise”…

itel Once Again Listed as Leader on The IAOP Global Outsourcing 100, Receiving Three out of Four Distinguishing Stars

This is the second time that itel has been named among the world’s best outsourcing service providers in the IAOP’s annual listing of The Global Outsourcing 100, demonstrating the company’s continued expansion and increasing value proposition.  

itel Awarded Frost & Sullivan’s Best Practices 2022 “Customer Value Leadership” Award

Frost & Sullivan recently assessed the nearshore (Americas) customer experience outsourcing services market, and recognized itel with the 2022 Customer Value Leadership Award.

itel Receives Two GSAJ Awards at Annual Ceremony

Recently, itel was recognized for excellence by the Global Services Association of Jamaica (GSAJ) at their Annual Awards Ceremony, receiving two awards…