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All the Latest itel News

Explore our journey from a Jamaican-grown startup to an international, groundbreaking CX delivery and management provider.

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itel Continues Strong Growth Trajectory Despite Economic Headwinds and Looming U.S. Recession

Over the next 6-8 months, itel will add over 800 seats to its Jamaica and Saint Lucia destinations and generate another 1,800 CX jobs in the region, with the recent win of two large brands in the Travel & Hospitality and Banking and Financial sectors…

JCf And St. James Businesses: Fostering Hope Through Innovative Community Policing Collaboration

The business community of St. James, including itel, along with the Jamaica Constabulary Force (JCF), are pioneering a paradigm of partnership that is reshaping community policing.