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All the Latest itel News

Explore our journey from a Jamaican-grown startup to an international, groundbreaking CX delivery and management provider.

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itel Hikes Up Recruitment in Jamaica

Just after launching its new Chalmers site in Kingston, itel embarks on a massive hiring campaign that will add 1,500 new positions across its three Jamaica sites.

itel Ramps Up Recruitment and its Commitment to Investing in Guyana’s Future

itel has announced plans to recruit more than 500 employees in the next few weeks, to support the expansion of its Guyana operations, and to fulfill the needs of its North American clients in retail, tech support and healthcare.

itel Continues St Lucia Expansion with the Opening of its Third Site in Vieux Fort

Two years after opening its first site in Saint Lucia, itel, the Caribbean’s largest regionally-founded business process outsourcer, celebrates the launch of its third building in the Hewanorra Freezone.

itel Invests Millions in Guyana Contact Center Operations

One year after itel acquired Guyana’s Emerge BPO, the international award-winning customer experience provider announced that it plans to invest a total of US$4 million in upgrades to bring their Guyanese site to a world-class standard.